Our Commitment to Accessibility
CannaCare Wellness (“CannaCare,” “we,” “us,” or “our”) strives to make its website and digital experience accessible to individuals with disabilities.
We want individuals with disabilities to be able to access information about our services, schedule appointments, communicate with our staff, and interact with our website in an accessible manner.
Accessibility is an ongoing effort. As technologies, website content, accessibility standards, and user needs evolve, CannaCare seeks to periodically evaluate and improve the accessibility and usability of its website and digital services.
1. Accessibility Standards
CannaCare uses the Web Content Accessibility Guidelines (“WCAG”) 2.2, Level AA, published by the World Wide Web Consortium (“W3C”), as a benchmark to guide its accessibility efforts.
CannaCare strives to maintain and improve its website in a manner informed by generally recognized accessibility practices.
Although CannaCare endeavors to provide an accessible website, this statement does not constitute a representation or guarantee that every page, feature, or item of content conforms to every WCAG 2.2 Level AA success criterion or will function identically with every device, browser, or assistive technology. This statement is provided for informational purposes and does not create any contractual or other legal obligation.
CannaCare remains committed to working to identify and address accessibility barriers.
2. Accessibility Measures
As part of its ongoing accessibility efforts, CannaCare seeks to incorporate accessibility considerations into the operation, maintenance, and improvement of its website and digital content, including efforts to:
- Provide meaningful text alternatives for informative images where appropriate;
- Maintain readable text and appropriate visual contrast;
- Organize website content using meaningful headings, labels, and navigation elements;
- Support keyboard navigation and compatibility with commonly used assistive technologies;
- Provide clear instructions and labels for forms, appointment scheduling, and other interactive features;
- Support accessible communication of information concerning CannaCare’s services;
- Identify and address accessibility barriers brought to our attention; and
- Consider accessibility when updating website content or introducing new functionality.
The accessibility of particular website features may vary depending on the interaction among website content, browsers, devices, assistive technologies, and individual user settings.
3. Third-Party Content and Services
CannaCare’s website may include links to or integrations with third-party platforms and services, including appointment scheduling systems, patient intake forms, payment processors, maps, and other external technologies.
Certain third-party content and functionality may be developed, maintained, or controlled by providers other than CannaCare. The accessibility of these services may depend in part on the applicable provider’s technology and accessibility practices.
If you encounter difficulty accessing third-party functionality used in connection with CannaCare’s services, please contact us. Where reasonably practicable, we will assist you in accessing the applicable information or services through an alternative method.
4. Assistance and Alternative Means of Access
If you experience difficulty accessing any portion of our website, scheduling an appointment, completing a digital form, obtaining information about our services, or communicating with us because of a disability, we encourage you to contact CannaCare using the information provided below.
We will make reasonable efforts to understand the accessibility issue and provide appropriate assistance or an alternative means of accessing the requested information or services.
Depending on the nature of the request, assistance may be available by telephone, email, in-person communication, or another reasonable method.
Individuals who require accessibility assistance may contact CannaCare directly to inquire about our services or arrange an appointment.
5. Feedback and Accessibility Concerns
CannaCare welcomes feedback regarding the accessibility of its website and digital services.
If you encounter an accessibility barrier, we encourage you to provide information reasonably sufficient for us to understand and evaluate the issue, including, where available:
- The webpage, feature, form, or content involved;
- A description of the difficulty encountered;
- The device and browser being used; and
- Any assistive technology being used, if you are comfortable sharing that information.
Providing this information is not required to request assistance, but it may help us investigate and respond more effectively.
Accessibility inquiries, requests for assistance, and reports of accessibility barriers may be directed to:
CannaCare Wellness
- Attn: Accessibility
- Email: info@cannacarew.com
- Telephone: (407) 993-1420
- Website: cannacarew.com
- Address: 17011 SR 50 W, Suite 102, Clermont, Florida 34711
CannaCare will make reasonable efforts to review and respond to accessibility-related inquiries and evaluate reported barriers in light of the nature of the issue, available technology, and applicable requirements.
6. Ongoing Accessibility Efforts
CannaCare recognizes that website accessibility requires ongoing attention as technology, content, and user needs evolve.
We may periodically evaluate our website and digital practices, implement updates, and make reasonable improvements intended to enhance accessibility and compatibility with assistive technologies.
We encourage individuals who encounter accessibility concerns to contact us so that we can provide assistance and consider whether additional improvements are appropriate.
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